They are hard workers. Handle your things very carefully. During the moving trip, a unique vase/pot broke. According to expert, the vase/pot would be porous (2), was broken into 2 clean halves. I totally disagreed with that. Finally to get rid of the nagging, I proposed an amount to Ooms. Who agreed, within 1 week the amount was in my account. That's the only downside, otherwise the gentlemen did a good job.