Second time had removal done (mostly) by Bert Ooms. Second time to great satisfaction. Quick e-mail response, keep appointments (arrive nicely on time) and work skilfully but quickly. Collection/delivery service for moving boxes is also pleasant. I think the price is fine. Should I move again (I don't plan to), Bert Ooms may do it again. I never give a 10, but I give a 9.5 without fail. Keep up the good work!